Discord Tickets Bot
A full ticket system free of charge: configurable panels, private support channels, claims and assignments, and transcripts when the conversation ends.
Add Discortics to your server Trusted by 20M+ users over 5 years
What you can do
- Configure tickets and manage ticket panels
- Add someone to the current ticket
- Remove a user from the current ticket
- Claim current ticket channel
- Unclaim current ticket channel
- Assign current ticket to a user
- Rename current ticket channel
- Move current ticket channel to another Category
- Close current ticket channel
- Reopen a closed ticket channel
- Create transcript of current ticket channel
When to use it
- Route member support into private ticket channels.
- Let staff claim or assign ownership of a ticket.
- Preserve a transcript when a support conversation is complete.
Relevant commands
Use these commands in Discord, or manage compatible settings from the Discortics dashboard.
/ticket settings /ticket add /ticket remove /ticket claim /ticket unclaim /ticket assign /ticket rename /ticket move /ticket close /ticket open /ticket transcriptHow we compare
| Feature | Other Bots (Free) | Discortics (Public) | Discortics (Prime) | Discortics (Custom) |
|---|---|---|---|---|
| Ticket panels | 1 | 2 | 5 | 15 |
| Options per panel | 1 | 2 | 5 | 10 |
| Transcripts | Premium only | Included | Included | Included |
| Claim / assign / rename / move | Partial | Included | Included | Included |
| Ping & manager roles per panel | 1 | 3 | 7 | 15 |
Frequently asked questions
What is a Discord ticket bot?
A Discord ticket bot creates private support channels so members and staff can resolve requests without exposing them publicly.
Can staff claim tickets?
Yes. Discortics supports claiming, unclaiming, and assigning current tickets.
Can I save a ticket conversation?
Yes. The transcript command creates a transcript for the current ticket channel.